Better Business
Showing all 16 results
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BETTER BUSINESS: Being an Effective Team
CAD5.00 USDQuick ViewWhat makes an effective team? How does one team succeed where others have failed? In this course, you’ll learn how team dynamics affect the way we interact with each other, and ways leaders and team members can make the most out of their team experience.
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BETTER BUSINESS: Coaching and Feedback
CAD5.00 USDQuick ViewIn this course you will learn an easy-to-understand coaching model, effective methods for giving feedback and constructive criticism, how to increase trust with the members of your team, and how to achieve ongoing, long-term development through mentoring.
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BETTER BUSINESS: Critical Thinking and Problem Solving
CAD5.00 USDQuick ViewThis Critical Thinking and Problem Solving course covers step-by-step, logical thinking approaches as well as out-of-the-box approaches for times when traditional methods just aren’t working. Try a new strategy or two, and bam! You’re back in the game!
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BETTER BUSINESS: Customer Service Success
CAD5.00 USDQuick ViewIn this course we’ll look at ways you can improve your customer service, whether you work with internal or external customers. We’ll discuss strategies for identifying customer needs, going the extra mile, following up and addressing complaints.
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BETTER BUSINESS: Effective Meetings
CAD5.00 USDQuick ViewWhether you need ideas for creating “way-cool” agendas, or how to respond to conflict during the meeting, you’re covered. We’ll show you things like how to arrange the room, best times to hold the meeting, and how to break the ice with your attendees.
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BETTER BUSINESS: Emotional Intelligence
CAD5.00 USDQuick ViewAre you emotionally intelligent? We’re talking about how you manage your behavior, navigate social situations, and make personal decisions to achieve positive results. This course provides tools, techniques, and tips to be more emotionally intelligent!
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BETTER BUSINESS: Ethics
CAD5.00 USDQuick ViewThe purpose of an Ethics Program is to reinforce standards of honesty and integrity. This can be done by training employees on ethical standards (honesty, record keeping, conflicts of interest) and how to comply with and report ethical violations.
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BETTER BUSINESS: Generational Awareness
CAD5.00 USDQuick ViewThis course explains key differences among the generations present in today’s workforce, and gives you tips on intergenerational communication. Whether you’re a Traditionalist, Baby Boomer, Gen Xer, or Millennial, a little understanding goes a long way.
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BETTER BUSINESS: Goal Setting & Achieving
CAD5.00 USDQuick ViewDo you have clear and measurable goals for yourself? Have you written them down? If not, you’re not alone. In this course, you’ll learn key techniques for setting goals, making plans to achieve those goals, and leading yourself to success.
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BETTER BUSINESS: HIPAA – Privacy and Security Basics
CAD5.00 USDQuick ViewThis course provides a high-level overview of HIPAA regulations and provides specific best practices for complying with the law and protecting the personal health information you are working with. We’ll also share some general cybersecurity-related tips.
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BETTER BUSINESS: Hiring for Managers
CAD5.00 USDQuick ViewBy improving your initial hiring skills, you can help avoid costly mistakes, and increase company success overall. This course discusses proven ways to find and retain the best candidates, from determining job requirements through on-boarding new hires.
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BETTER BUSINESS: How To Have Difficult Conversations
CAD5.00 USDQuick ViewIn this course, you will learn effective strategies for dealing with one of the most common things we avoid: difficult conservations. Whether it’s about performance evaluations, request denials, or termination, this course will give you confidence in successfully discussing sensitive topics.
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BETTER BUSINESS: Improving Presentation Skills
CAD5.00 USDQuick ViewThis course will help you improve your presentation skills, including customizing your message for your audience, creating an outline, writing and revising, using visual aids, and delivering your presentation with power.
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BETTER BUSINESS: Management Basics
CAD5.00 USDQuick ViewThis training will help you learn managerial skills needed to create work efficiencies, set appropriate goals and expectations for yourself and your team, delegate responsibilities, manage your time, and provide appropriate feedback.
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BETTER BUSINESS: Thriving Through Conflict
CAD5.00 USDQuick ViewSomeone calls you a jerk to your face. What do you do about it? Everybody feels frustrated, angry, or even annoyed by another person sometimes. But, there’s a tried and true process you can follow to smooth the prickliest predicament between co-workers.
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BETTER BUSINESS: Understanding Diversity
CAD5.00 USDQuick ViewThis course will help you understand diversity and how you can help create a workplace that values and respects differences. You will learn to identify stereotypes and biases, encourage diversity, and take action to prevent and discourage discrimination.
